I reserved a villa in Alicante, Spain, through Booking.com and paid in full. Three days before my trip, Booking.com canceled the reservation and offered little help in getting an alternative. I found ...

Why did Valeska Wehr pay twice for her stay at a Marriott property in Boston? And why won’t Booking.com help her? Q: I recently reserved and paid for a room at the Marriott Vacation Club Pulse at ...

I recently used Booking.com to reserve an apartment in Menaggio, Italy, for two nights. I decided to use Booking.com because of its reputation and the property's positive reviews. Before I left, I ...

This credit card should help Booking.com build its U.S. business and attract more direct bookings, both longtime goals. Booking.com soft-launched its first credit card in the U.S., the Booking.com ...

A pregnant traveler arrived late at night at lodging she’d reserved through Booking.com, only to find it was no longer operating, and the online travel agency left her stranded on the street. By Seth ...