Technology is an accelerant. It will add fuel to whatever fire you have burning in your organization. If a company is already efficient, technology will make it even more so. Conversely, if an ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

Two major challenges are forcing manufacturers, particularly of consumer packed goods, to reexamine how they do business in an era of complex global outsourcing. First, outdated information technology ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...

Managing customer relationships from outside your ERP (enterprise resource planning) system puts barriers between your processes and your customers' needs. Integrated Solutions, December 2001 Written ...

NetSuite CRM, a part of Oracle NetSuite’s business software suite, is a great choice for mid-size and growing businesses that want a complete, integrated CRM solution with ERP and e-commerce ...

In a recent scholarly article, Siva Prasad Sunkara offers an incisive exploration of how Artificial Intelligence (AI) is revolutionizing Customer Relationship Management (CRM) and Enterprise Resource ...

The company's previous system lacked real-time data and required manual processes, which led to distrust of the information and inefficiencies. After a thorough review of software options, HIPP chose ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

"Mr. Corleone is a man who insists on hearing bad news immediately.” (Photo by Silver Screen Collection/Hulton Archive/Getty Images) There's no need to tell you that prices are up and inflation is ...