Between Trolli, Simon Premium Outlets and Bud Light launching chat bots, it seems that everyone is chatting about chat bots. So you might be wondering, what exactly is a chat bot and how can my brand ...

It seems like barely a day passes without some notable mention of chat bots in the tech industry. Now one of North America’s most used chat apps has jumped on the wagon after Kik, the billion dollar ...

When we’ve got our noses poked into smartphones for hours each day, it's hard to believe that apps are starting to hit the end of the road. Yet studies consistently show that smartphone users have ...

Bots are applications that are designed to respond to conversational language. The aim is to create services -- whether that's the ability to order a pizza or to enter a meeting in a calendar -- where ...

A new wave of chat bots like ChatGPT use artificial intelligence that could reinvent or even replace the traditional internet search engine. By Nico Grant and Cade Metz Nico Grant and Cade Metz talked ...