I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Replacing outdated org charts with dynamic "work charts" is the key to building a next-generation organization.

Most investment advisors still use product and price to compete for new business. Unfortunately, neither of these is enough to win the clients you want. In my experience, clients who come aboard based ...

Digital twins were originally conceived to virtually replicate real-world physical objects and processes such as turbine engines or manufacturing facilities. Process digital twins, meanwhile, ...