Target rolled out new customer service training for the holiday season as the retail giant works to boost sales and improve shopper experiences during the critical revenue period.

TOKYO--(BUSINESS WIRE)--In July 2022, iDA Singapore (iDA’SG), the Singapore branch of World Mode Holdings (WMH), a Japanese group that provides diverse solutions to the fashion and beauty industries, ...

Sales success doesn’t come from a cookie-cutter approach. While generic training programs offer broad guidance, they often miss the mark when it comes to addressing the specific challenges your team ...

In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and ...

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The traditional role of retail salespeople is undergoing a fundamental transformation. As ...