Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its ...

Eyeing the need for organizations to train their own artificial intelligence models, Salesforce Inc. today is announcing a new feature of its Data Cloud data lake that collects information from a ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

The race to release open source generative AI models is heating up. Salesforce has joined the bandwagon by launching XGen-7B, a large language model that supports longer context windows than the ...

In a landmark move redefining enterprise software, Salesforce and OpenAI have announced an expanded strategic partnership to merge Salesforce’s Agentforce 360 CRM and OpenAI’s GPT-5 frontier models, ...