Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

GoToMyPC is a trusted remote desktop software with over 20 years of experience, offering secure and simple solutions for remote work. Users can safely access their Mac or PC from anywhere, with ...

We list the best remote desktop software, to make it simple and easy to access a computer or IT network from another device. Using remote access software, despite what you might think, is actually ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

Remote desktop or screen sharing applications are applications that allow a user to stream its screen over the Internet and get remote support from any other user around the globe. Remote Desktop ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

The key to attracting top talent is to cast a wider net. Companies that restrict themselves to hiring only those who live within a short distance of their office risk missing out on exceptional talent ...

Shapiro, Roy D., and Paul E. Morrison. "Delwarca Software Remote Support Unit, Spreadsheet for Instructors (Brief Case)." Harvard Business School Spreadsheet Supplement 913-544, December 2012.

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Shapiro, Roy D., and Paul E. Morrison. "Delwarca Software Remote Support Unit, Spreadsheet for Students (Brief Case)." Harvard Business School Spreadsheet Supplement 913-543, December 2012.