EDITOR'S NOTE: The following story was updated on Jan. 14, 2005, to reflect further reporting. The next version of Microsoft's customer-relationship-management application will make greater use of its ...

The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

Customer Relationship Management (CRM) is comprised of complementary layers: • It's a philosophy of caring for and nurturing your customers. • It's the organization and roles that deliver fulfillment ...

Complex applications require careful architecting to reduce the amount of code movement between Visual Studio projects and the renaming of corresponding namespaces and folders. All projects of any ...

MOUNTAIN VIEW, Calif. July 11, 2002 Microsoft Corp. today underscored its ongoing commitment to its customers, partners and developers in the traditionally underserved midmarket sector. Todays ...

Because building a home - and configuring a new CRM system - are complex projects, for both, it typically makes sense to bring in an expert to help plan the project. Just as it makes sense to hire a ...