There is a significant opportunity for organisations to integrate personal virtual assistants such as Amazon's Alexa, Microsoft's Cortana, and Apple's Siri into their enterprise systems, according to ...

Virtual assistants are in hot demand — and a very popular work-at-home option, especially for parents. Benefits include: ...

Of all the questions people ask me about assistants, this one is the most common: “I’m looking to hire an assistant, do you know any?” It may seem like a simple question, but it is rather complicated.

I met Jaimie Skultety while researching how organizations can avoid being "held hostage" by an employee or contractor (see "Don't Let Your Business Be Held Hostage"). An experienced executive ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...