NetSuite is the first of the Software as a Service (SaaS) vendors to introduce support for Apple’s vaunted iPhone. Called “SuitePhone,” it provides native support for Safari, the iPhone’s browser, as ...

Growing a small business requires strategic investments in areas that will make your processes simpler and more productive. A CRM (Customer Relationship Management) software application is one of the ...

You might have the best sales, marketing, and support teams on the planet, but without a solid customer relationship management (CRM) system, your business isn’t going to get very far. Thankfully, ...

Learn the top features offered in mobile CRM applications, plus how to use them, their benefits and which providers offer mobile apps. Benefits of mobile CRMs Drawbacks of mobile CRMs Enhances ...

At its first CRM customer summit, held this week in San Diego, Microsoft announced the availability of tools to integrate its Dynamics CRM application with competing ERP (enterprise resource planning) ...

A customer relationship management (CRM) app is one of the most important apps for any modern business, especially those that have a strong sales department. It’s no wonder then that CRM apps today ...

My company sells and implements five customer relationship management applications and we've been doing this for too long to mention here without depressing myself. We've implemented CRM systems at ...

This week, Epiphany will unveil an updated CRM suite that will blend heretofore standalone marketing, sales, and service modules. The goal is to offer sales or service agents a full view of customer ...

If you own or manage a business, you probably need a CRM. Here's how Daylite can help keep your employees productive and projects for clients in check. Small business owners have to wear many hats, ...

AUSTIN, Texas — Epicor Software Corp. has launched the multi-feature Epicor Service CRM mobile app for automotive service businesses. The mobile app is available for download through the App Store and ...

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Customer success, therefore, means more than sealing a deal. It is about always nurturing relationships, aligning teams and workflows, and making sure the teams have the systems they need to work with ...