The Telecom Regulatory Authority of India (TRAI) has issued a new Direction instructing all Access Providers to mandatorily ...

SmartHub ends the response gap—uniting voice, chat, SMS, email, workflow automation, and AI + human engagement into a single ...

Here are the three most important categories of modern shoppers—crucial to understanding consumer needs and successfully ...

Allan Gray has highlighted South Africa's fraud epidemic, and has provided tips for South Africans to stay safe.

New Delhi: The Telecom Regulatory Authority of India (TRAI) has directed all access providers to mandate pre‑tagging of all ...

Orange France claims to be the first operator in Europe to launch a satellite-based direct-to-cell messaging service.

Over half of Black Friday spam is a scam. Bitdefender uncovers global fraud trends and how shoppers can protect themselves.

The National Equipment Identity Register (NEIR) is a government system that will verify every mobile handset on Bangladesh's telecom networks from 16 December. According to the Bangladesh ...

Scammers use fake loan apps, cloned messages and social pressure to trick people into “accepting” loans, handing over OTPs or ...

Hyderabad: A single SMS helped Hyderabad cybercrime police track down and arrest iBomma kingpin Immadhi Ravi at his ...