There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Kick-start your world-class career in business. Developed in partnership with leading global recruiters, our Masters in Management equips you with the critical business knowledge, adaptive mindset, ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Business Process Management fits neatly with digital transformation strategies for businesses due to its technology-driven approach. Business Process Management fits neatly with digital transformation ...

How can a Master in Management help you launch your career? Graduate Silvio Rocca shares the key lessons that helped steer his path toward landing a role at Louis Vuitton ...

Superficial descriptions of business process guides and standard operating procedures might indicate little difference between the two. Both documents provide instructions to employees for business ...

Meet our award-winning faculty, recognized for their innovative teaching approaches and their cutting-edge research in top academic journals. Sentao Miao is an Assistant Professor of Operations ...

There have long been a few fundamental challenges associated with business process management, at least for as long as the two of us have been involved with the field (forty years or so, for better or ...