We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...

Microsoft says that it’s creating a new unit, the Advanced Planning Unit (APU), within its Microsoft AI business division that will help the company understand the societal, health, and work ...

You can now directly connect campaign performance with user behavior, bridging a critical gap between ad spend and engagement metrics. A new integration of Microsoft Clarity and Google Ads will help ...

Microsoft To Do is a free app from Microsoft and it’s one of the best to-do list apps on the market. This app will sync across all your devices. I use it on my computer, my phone and my iPad and it ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Reddit has updated its robots.txt file, preventing Bing and many other search engines from crawling the site. “Bing stopped crawling Reddit after they implemented their updated robots.txt file on July ...

Chauncey grew up on a farm in rural northern California. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Typeface has integrated its generative artificial intelligence platform for content creation with Microsoft Dynamics 365 Customer Insights to enhance campaign management and marketer productivity. To ...