From Setup, enter Queues in the Quick Find box, then select Queues. Click New. Enter a label and queue name. The label is the name of the list view that users work from. Add the relevant …

Sep 3, 2024 · To create a queue, go to the Home Page in the quick find box, search for the Queue, and click on it. Then click the New button to create a queue. Enter the Label, and the …

Aug 27, 2022 · Use Queues in Salesforce for managing cases, leads, tasks, contact requests, orders, service contracts, knowledge articles, and custom objects. This guide will cover how …

Sep 13, 2025 · How to Create and Configure a Queue To set up a Queue in Salesforce: Navigate to Setup > Users > Queues. Click New, give the Queue a name and optionally a queue email. …

In today's video, we'll show you how to set up queues in Salesforce. Queues are typically used on the Lead and Case objects, and assign records automatically...

In Salesforce, click the gear icon and select Setup. In the Quick Find box, type “Queues.” Click New to create a new queue. This will open a form where you enter details for the queue. Label …

Create and Configure a Queue Create a queue and specify the set of objects that are supported by the queue, and the set of users that are allowed to retrieve records from the queue.

Nov 23, 2024 · Log in to your Salesforce account. Click on Setup. Under Users, there is the option of Queues. Queues can also be found by using the search bar. Click New. Add the Label and …

Apr 18, 2022 · In today's video, we'll show you how to create queues in Salesforce. Queues help assign and prioritize the same work to different users.

By following these steps, you can effectively implement case queues in Salesforce for support management, leading to improved organization, prioritization, and resolution of support cases.