Contact a Fiber team Hello! We are happy to assist you. To make sure we get your inquiry to the right team, please tell us more about you. I've signed up for Google Fiber (issue relating to …

Check for an alert at the top of the page about a network outage affecting your Google Fiber service. If there’s no alert about known service issue, but you still experiencing connection …

YouTube TV is a subscription streaming service that lets you watch live TV from major broadcast and 70+ popular cable networks. Watch local and national live sports, breaking news, must …

Visit Microsoft Update, click Custom, and then wait while Windows XP looks for the latest updates for your computer. Install any updates related to your wireless adapter.

When you buy something from Google, you’ll find a charge on your account that starts with "GOOGLE*" and ends with the Google product or another descriptor. Here’s how some …

Reporting issues with your Fiber service This Forum is monitored by Google Fiber Monday through Friday, from 10a to 5p ET. If you require imm…

Due to the nature of Google Fiber’s network structure, construction and availability status can vary from address to address, even on the same block.

What do the results mean? The internet speed test measures the download and upload speeds from your router or primary Wifi point. Download speed Download speed represents how …

A Fiber Jack should only blink blue when it's in the process of updating firmware, and certainly shouldn't continue blinking for days on end. I would first try simply powercycling the Fiber Jack …

The waves of the 2.4 GHz band can travel a greater distance than those of the 5 GHz band. If your phone does not have the ability to switch Wi-Fi bands, try to move farther away from your …