Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …

Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.

Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …

Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …

Oct 23, 2025 · Learn everything about IVR Voice technology. Get a simple, step-by-step explanation of how automated phone systems work.

Interactive Voice Response (or IVR systems) software accepts caller input, either voice or touch-tone, in response to pre-recorded prompts, and provides programmed responses.

Aug 11, 2025 · Learn what IVR (interactive voice response) is and how it enables 24/7 self-service, routes calls more efficiently, and improves customer support.