Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route Order
Let's find your orderemail
Where is my order? – Route for Shoppers
You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …
Route
Aug 26, 2025 · Easily record anything on your screen with Jam
Deadlines to file a claim – Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …
What does my tracking status mean? – Route for Shoppers
Tracking statuses can be confusing. We’re here to help. Below is a list of some common shipping updates that you may encounter while tracking your package, as well as a corresponding …
Why do I need shipping protection, and how does it work? – …
That’s where Route comes in. Every time you buy something from one of our partner brands, you have the option to protect your order from damage, loss, and theft with our licensed Shipping …
How Route’s claims process works – Route
If it qualifies for coverage, Route automatically initiates whichever resolution your customer selected during the claims filing process—a replacement order, refund, store credit, gift card, …
Package Tracking – Route for Shoppers
Package Tracking About tracking Route mobile app tracking FAQ Can I track my order without the Route app? Tracking how-tos How to add an order manually to the app How to share your …